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SME’s: Making Headway?

SME’s: Making Headway?

by Holly Lane | Mar 10, 2025 | General, ISO 9001, Quality Management System

OK, so you’ve got your company off the ground, you’ve got a few orders, a few repeat customers, the cash is trickling in, so how do you now scale that business upwards and turn that trickle into the torrent which will support your growth and future income? Business...
What is A Quality Management System?

What is A Quality Management System?

by PsyphaDeejay | Jun 24, 2020 | ISO 9001, ISO 9001:2015, Quality Management System, Uncategorised

ISO management system standards have been impacting on the UK business community for over 25 years. However, there remains an air of mystery around even the common standards like ISO 9001. Hence the question and the title of this blog. Google tells us that there are...
ISO Certification as a Sales Tool. Really?

ISO Certification as a Sales Tool. Really?

by PsyphaDeejay | Mar 4, 2020 | ISO Consulting, Uncategorised

The Cult of “Sales Judo” There Is A Better Way This writer was in corporate sales for many years, and has suffered many hours of “death by PowerPoint” at the hands of highly-paid “sales training coaches”, some of which would have made excellent religious...
ISO Clauses: – “The needs and expectations of interested parties”

ISO Clauses: – “The needs and expectations of interested parties”

by PsyphaDeejay | Jan 17, 2019 | Archived, ISO clauses

The introduction of the common format for ISO 9001, 14001, 45001, 27001 has saved much time in the whole process of creating management systems. However, one of the ISO clauses seems particularly challenging. Early in the system construction process, there is a...
So ISO approval improves your business, doesn’t it ? Sometimes it doesn’t…

So ISO approval improves your business, doesn’t it ? Sometimes it doesn’t…

by PsyphaDeejay | Dec 3, 2018 | Archived, ISO Audit Preparation, The Diary of an ISO Consultant

A customer contacted me recently who needed a new ISO approval. The “driver” was to get the company through a tender process and into a new market. I specialise in getting businesses ISO-approved quickly with concise management systems. They contain...
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