Leading Change and Improvement

Leading Change and Improvement

Having been involved in Quality and Compliance since the early 80’s I sometimes wonder why we still get bad products and services, despite ISO 9001 et al. One of the issues is definitely weak and inconsistent auditing from certification bodies. But I have a feeling...
ISO 27001 Implementation. A Basic Guide

ISO 27001 Implementation. A Basic Guide

Most companies I come across regard ISO 27001 implementation as potentially very difficult and expensive. And some ISO Consultants are quite happy for this illusion to remain, and the fees to roll in, as I’ve discussed here (where I also give outline costs and...
ISO Certification and The Realities of Business Life

ISO Certification and The Realities of Business Life

Why do businesses seek ISO Certification? I see many who do it on a reactive basis, chasing a particular tender, major order or sudden customer demand. Often, such companies have a lack of structure limiting their growth. Fire fighting and battling to get things done...