by PsyphaDeejay | Sep 2, 2013 | A Short History of Standards - ISO9001 and How We Got Here., General, Quality Management System
Part Three – Japan, Bikes, and Quality Management ISO 9001 wasn’t invented by consultants – there are specific reasons as to “how we got here”, along with some surprises. Remarkably, Japan used to have the reputation of producing cheap...
by PsyphaDeejay | Jul 2, 2013 | General, ISO 9001, The Diary of an ISO Consultant
What can you compare the job of ISO Consultant to? Occasionally, it seems a very strange job, running an ISO Consultancy. There are parallels with being a vicar, priest, or miscellaneous other minister of religion. Now, I wouldn’t say that being an ISO...
by PsyphaDeejay | Mar 27, 2013 | General, ISO 9001, The Diary of an ISO Consultant
I received a call from a prospective customer. who explained that he’d bought a business which held an ISO 9001 certificate from a reputable certification body. However, he’d identified that discipline within the business wasn’t good, and that most of the staff...
by PsyphaDeejay | Mar 12, 2013 | General, The Diary of an ISO Consultant
Image copyright Steve Cole. No unauthorised use. From time to time, a scandal emerges which reminds us that although we (supposedly) live in a highly-sophisticated, carefully-controlled, global manufacturing world, things “being right” are only as good as things being...
by PsyphaDeejay | Jan 8, 2013 | Archived, General, ISO 9001
ISO 9001 is the International Standard for Quality Management Systems. It encourages a business to establish internal processes and disciplines to ensure that products and services it delivers satisfy the needs of its customers. The standard focuses on requirements...