ISO 20000 and Successful IT Outsourcing

ISO 20000 and Successful IT Outsourcing

You won’t find many businesspersons discussing ISO 20000 at their local pub. But they may want to tell you how ridiculously, exasperatingly, frustratingly bad their experience with computers/printers/lost passwords/sick networks has been. It’s very hard to...
ISO9001 for the SME. A Case Study

ISO9001 for the SME. A Case Study

Mark Sutton Non Ferrous is that rare thing, an enterprise using skills that are over three thousand years old, trading with major customers across the UK, and about to benefit from ISO9001 accreditation as an SME “punching above it’s weight” Someone from a...
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